Use Case

Vehicle Photo Estimate

Not all vehicles need an appraisal to estimate damages. Automate the assignment, status update and completion of photo-driven estimates.

 

The Challenge

After an accident, there are vehicles that can be estimated solely based on the damage photos. Claim adjusters need to collect photos of the damage, make the assignment, obtain status updates and ultimately receive and review the estimates. The process of manually following up and making assignments is time consuming and can be overwhelming during peak seasons.

The Solution

REPORT can be used to collect photos from the customer with customized emails that keep the same look and feel of your company’s brand. STREAMLINE automates sending and reminding customers to send these photos, can make the assignment for the estimate to be written, and notify the claim adjuster the estimate has been received while keeping the claim notes up to date with each step and when it was attempted or completed.

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