Total Loss Settlement Offer
Entrust customers to choose their own total loss settlement option digitally and connect this back to the claim adjuster, removing the need for call attempts, voicemails and long hold times.
A total loss to a person’s vehicle is a difficult enough situation, let alone having to be involved in what can sometimes be a long and time-consuming claims process. There are so many pieces to the total process and every step that involves phone calls, voicemails, and hold times can add to a customer’s frustration.
With REPORT insurers can digitize the total loss settlement offer, allowing customers to view, select and even read more information about their offer with just the click of a button. We remove the need for the back and forth phone calls, the follow ups from voicemails and verbal misunderstandings by using STREAMLINE as the channel to connect customers to their claim, make updates to their settlement preferences, request a call and automate their settlement payout.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.Continue Reading
Scheduled and Valuable Personal Property Claims
Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.Continue Reading
E2E Theft Loss Automation
Allow claim adjusters to focus more on high-value, complex claims and let our platform perform concise investigations, keep the customer informed at every step, and execute claim processing and settlement for claims that are eligible for straight through processing.Continue Reading
Experience the Power of Claims Automation
The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.