Total Loss & Salvage
When customers are in a serious accident, it can be costly to delay the determination of a total loss any longer than needed as this can rack up claim costs quickly.
When a vehicle is determined to be a total loss, claim adjusters must take several steps to ensure timely release of the vehicle to the salvage company and be sure to process multiple tasks in parallel to conserve claim costs, expedite the claim and provide the best customer service to the customer.
STREAMLINE can be triggered by a total loss determination and kick off automated processes that can assign a salvage vendor and coordinate the release of the vehicle between the customer, salvage company and insurer. This process can be linked with other processes relevant to total loss to remove steps that do not need human intervention and expedite the claims process, delivering a best-in-class customer experience.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.Continue Reading
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E2E Theft Loss Automation
Allow claim adjusters to focus more on high-value, complex claims and let our platform perform concise investigations, keep the customer informed at every step, and execute claim processing and settlement for claims that are eligible for straight through processing.Continue Reading
Experience the Power of Claims Automation
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