Use Case

Total Loss & Salvage

When customers are in a serious accident, it can be costly to delay the determination of a total loss any longer than needed as this can rack up claim costs quickly.

The Challenge

When a vehicle is determined to be a total loss, claim adjusters must take several steps to ensure timely release of the vehicle to the salvage company and be sure to process multiple tasks in parallel to conserve claim costs, expedite the claim and provide the best customer service to the customer.

The Solution

STREAMLINE can be triggered by a total loss determination and kick off automated processes that can assign a salvage vendor and coordinate the release of the vehicle between the customer, salvage company and insurer. This process can be linked with other processes relevant to total loss to remove steps that do not need human intervention and expedite the claims process, delivering a best-in-class customer experience.

  • Experience the Power of Claims Automation

    The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.