Use Case

Scheduled and Valuable Personal Property Claims

Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.

The Challenge

The processing and settlement of claims that fall under an insurance endorsement can be reasonably straightforward, but still these claim types take adjuster time and effort to properly meet best practice efforts when more pressing claims are in need of more attention and investigation.

The Solution

By using STREAMLINE, an insurer’s best practices can be customized in each process automation to ensure all measurements are met all while automating endorsement-specific claim types partially or fully. STREAMLINE can walk an insured through the claims process using customized emails and notifications designed with REPORT and help guide them through the item replacement or payment settlement option.

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