Most customers have never experienced an auto loss so, after an accident, there is a lot of information to absorb and multiple steps they must do in order to get their vehicle appraised and repaired.
Most customers are experiencing a claim for the first time so scheduling an appraisal can be confusing, difficult to prioritize and challenging to dedicate the time to call different places to schedule an appointment that fits in with their availability.
This is where STREAMLINE can be leveraged being the center of information between the customer, your core claims system and auto appraisers. By using one interface, a customer can schedule an auto appraisal appointment in their availability right on their phone or desktop while on the go eliminating the need to make multiple calls to the insurer and appraiser to coordinate times and dates.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.Continue Reading
Scheduled and Valuable Personal Property Claims
Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.Continue Reading
E2E Theft Loss Automation
Allow claim adjusters to focus more on high-value, complex claims and let our platform perform concise investigations, keep the customer informed at every step, and execute claim processing and settlement for claims that are eligible for straight through processing.Continue Reading
Experience the Power of Claims Automation
The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.