Salvage Document Collection
Expedite the total loss process by automating the process of collecting the customer’s signature and the manual task of sending the document(s) to the salvage company, saving time and costs.
When a vehicle is a total loss, there are a significant number of steps that must be completed in order to release the vehicle, sell the vehicle, etc. Claim adjusters have to contact the customer to explain what is needed, then follow up with manually sent emails, continue to remind the customer if there is no response, review the documents and send them to the salvage vendor once received.
STREAMLINE can remove these tasks from your claim adjuster’s workflow and manage sending, following up, and even forwarding these documents to the salvage company without the claim adjuster’s involvement, all while updating the claim notes at each stage. This alleviates the need for phone calls, manually drafted emails, and status updates from the claim adjuster and allows more time for other, more complex claims and investigations. REPORT allows insurers to customize the emails and reminders so they comply with DOI regulations and best practices.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.View
Scheduled and Valuable Personal Property Claims
Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.View
Experience the Power of Claims Automation
The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.