Metromile’s straightforward touchless claims process keeps customers informed and in control while filing their personal accident claim.
After an accident, customers are tasked with completing multiple steps to file their claim. Lack of understanding the claims process and coordination of multiple documents and details can add stress to an already difficult situation. One missed document can stall the entire process, increasing customer frustration, and creating further dissatisfaction.
REPORT makes it easy for customers to see what they need to file and pursue a claim. A user-friendly interface carefully walks customers through their claim by asking dynamic questions relevant to their accident. The intuitive workflow in Metromile’s touchless claims process eliminates the need for customers to answer unnecessary questions and guides insureds through the exact steps to submit required documents and photos to complete their claim.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.Continue Reading
Scheduled and Valuable Personal Property Claims
Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.Continue Reading
E2E Theft Loss Automation
Allow claim adjusters to focus more on high-value, complex claims and let our platform perform concise investigations, keep the customer informed at every step, and execute claim processing and settlement for claims that are eligible for straight through processing.Continue Reading
Experience the Power of Claims Automation
The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.