Use Case

Direct Claim to Cash

Predict at FNOL if the loss meets the criteria to offer a cash settlement in lieu of repairing the vehicle and issue payment without a claim adjuster ever touching the claim.

The Challenge

Filing a claim can be an inconvenient process for any customer. The time it takes to report the claim, follow up with the claim adjuster, assume a repair must be scheduled and then finally get paid can take a lot out of anyone’s day.

The Solution

Insurers can set business rules that trigger STREAMLINE to offer a cash payout to the customer in lieu of repairs right when the claim is reported, eliminating the need for the normal, time-consuming steps afterwards and increasing customer satisfaction levels and closing ratio instantly.

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