Claim File Reviews – Team Level
Team Leads have a duty to ensure their team is following the company’s best practices to negotiate and settle claims.
Depending on your business, claim files are reviewed regularly for each claim adjuster to ensure a proper investigation is being conducted and an appropriate settlement is reached. This is a manual process for the Team Lead that involves a wide review of the claim file and checking boxes where expectations are met or unmet.
By using STREAMLINE, insurers can implement business rules to automatically examine claim files without the need for human intervention or oversight and provide results to the appropriate parties. This allows more time for Team Leads to focus on coaching and supporting their team while leading them towards success.
More About Metromile’s Digital-First Touchless Claims Platform
Property Damage from Vehicle(s)
Offer a full end to end claims experience, including subrogation and reimbursement of deductible, for property loss types that have a high predictability of recovery.Continue Reading
Scheduled and Valuable Personal Property Claims
Allow customers to be empowered in their claims process to choose the settlement option that’s right for them and expedite claims where coverage is predefined in an endorsement.Continue Reading
E2E Theft Loss Automation
Allow claim adjusters to focus more on high-value, complex claims and let our platform perform concise investigations, keep the customer informed at every step, and execute claim processing and settlement for claims that are eligible for straight through processing.Continue Reading
Experience the Power of Claims Automation
The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.