Use Case

Auto Rental

User-friendly claims software helps your customers coordinate the right rental provider, so they can get back on the road faster.

The Challenge

For a customer, scheduling a rental reservation after an auto loss can be challenging. Balancing everyone’s schedule, making several phone calls, and contacting multiple rental locations to check vehicle availability all take valuable time away from customers’ daily lives and add to an already stressful situation.

The Solution

STREAMLINE automates rental reservations with preferred companies, empowering customers and alleviating the need for time-consuming back-and-forth coordination. Customers can use Metromile’s automated claims software to request, schedule, extend, and cancel their reservations directly from their computer or mobile device. This level of direct access enables customers to quickly find and secure the ideal rental for their needs.

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