Use Case

ALE Assignment

More often than not, customers who file a property claim are doing so for their first time. After a property loss that causes the insured’s property to be unlivable, you want the customer to know they have options and coverage to get them in a safe place while their property is being assessed and repaired.

 

The Challenge

When a loss occurs that causes an insured to be displaced from their property, timing is absolutely critical. It’s necessary to cater to your customers with best-in-class service so they don’t need to worry about what they should or have to do next, giving them peace of mind.

The Solution

REPORT can predict the need for temporary housing as the loss is being filed and connect to STREAMLINE to quickly get the customer united with the right company to fit them in temporary housing that fits their needs all while updating the claim file, eliminating the need for multiple phone calls and coordination by the insured and adjuster involvement.

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