Delight customers and generate valuable data with a smart digital FNOL solution

REPORT is Metromile’s contextual, self-service, digital first notice of loss (FNOL) solution for customer-facing data collection and call center representatives.

User-friendly, dynamic digital FNOL flow

Offer 24/7/365 access to critical services and allow your customers to file claims digitally via web or mobile. Customers can easily tap and click REPORT to capture their policyholder information, loss details, and information from other parties involved. REPORT tracks with each customer’s unique claim, generating subsequent FNOL questions based on real time responses. Users can upload photos and documentation directly from their desktop or mobile device.

Consistent, branded experience

Fully customizable look and feel reflects your branding guidelines, creating a consistent experience for your customers and reinforcing your brand at every touchpoint. Independent mobile-web responsiveness and ability to embed REPORT into a mobile app via web views creates further consistency across desktop and mobile.

Easy Integration with Your Existing Digital Platforms

Our low-code approach means you go live in months, not years. REPORT is easy to integrate with any policy management, claims management, or other third-party enterprise system via web services, allowing for tap-and-click data entry and real-time claims submissions. API integration with your payment processing platform enables you to issue instant payments for simple scenarios.

Experience the Power of Claims Automation

The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.