Platform

Advanced claims technology in a single touchless platform

Our sophisticated, low-code claims platform was developed by insurance experts and pressure-tested in real-world scenarios from our own insurance company, Metromile. Leveraging AI/ML, BPM, decision rules, and other advanced technologies and techniques, we've made these business-line-agnostic technology solutions available to other insurers who recognize the value of simplifying and streamlining the claims process.

Responsive, reliable end-to-end automation is finally here.

Free up your claims adjusters to focus on high-value activities requiring human attention instead of wasting time performing mundane tasks. Metromile’s advanced claims technology solutions conform to your unique business workflow to maximize operational efficiency, accelerate claim resolution, and exceed your customers’ expectations.

Support the full claims lifecycle for any line of business

Digitize and automate your complete claims processes using four fully integrated platform components. Use REPORT, a dynamic first notice of loss (FNOL) engine, to capture policyholder and loss information. DETECT, AI-powered fraud detection, surfaces suspicious claims irregularities. Improve customers’ ability to schedule necessary repairs and services with PORTAL, an advanced digital self-service interface. Finally, use STREAMLINE to deploy end-to-end automation of claims handling from triage, claimant communication, and payments.

Go live in months, not years

Our low-code approach and white-label solution mean your team can initiate or scale a touchless claims experience more quickly. Metromile’s advanced claims technology fast-tracks roadmaps and eliminates the need for expensive systems implementations by providing self-service, cloud-based products that enable you to model user interfaces, integrate machine learning models, and automate processes – without writing code.

Easily integrate with your existing enterprise solutions

All four of our core products are part of a cloud-based, SaaS solution and can be easily integrated with your existing tech stack. Straightforward API integration means you can initiate a gradual switchover to a 100% touchless or partial-touch solution with minimal disruption to your existing workflow.

Delight your customers

Web-enabled self-serve tools provide greater convenience for customers who expect instant responsiveness, 24/7. Customizable, fully-branded digital CX delivers a seamless claims experience that reflects your brand values and personality, with no adjuster involvement.

Experience the Power of Claims Automation

The time is now. See how our top-rated automation platform transforms the claims experience for your customers, staff, and business. Request a demo today.